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Witnessing an Insurance Transformation

Geomni had the chance to attend and speak at two conferences focused on revolutionizing the insurance customer experience.

Industry Outlook

Major back-to-back insurance conferences finished out May and kicked off June. And Geomni had the opportunity to attend and present at both events.

The first event was Dig-In 2019, which was in Austin, Texas. Dig-In, known as the “digital future of insurance,” brings together key stakeholders, leaders and innovators involved with continuously disrupting the insurance industry with new technology.

Austin has risen in popularity recently as a destination for events focused on heralding in new and innovative technologies and concepts. Conferences, such as SXSW (South by Southwest), have convened in Austin for decades, and the city has long supported numerous tech startups.

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Austin has hosted conferences like SXSW for decades.

This year’s Dig-In conference, featuring Steve Wozniak as one of the keynote addresses, was the perfect backdrop for Geomni to showcase one of its new and upcoming solutions: a post-catastrophe management triage platform that allows claims handlers to respond swiftly and efficiently to their customers affected by major weather events like hurricanes or tornadoes.

The second conference was the Connected Claims USA Summit, which took place in Chicago, Illinois.

Organized by Insurance Nexus, the Connected Claims USA Summit is well-attended by insurance claims executives looking to streamline their claims processing. This year’s theme, “Achieve a new future for claims,” could be explored by attendees via three tracks: business efficiency, customer experience, or strategy.

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McCormick Place in Chicago, Illinois.

As part of the Customer Experience track Verisk IoT’s Dawn Mortimer, assistant vice president of IoT/telematics and Geomni’s Doug Jentzsch, director of marketing, presented to a packed room. Together, they spoke about how data at the right time is key to creating a seamless claims experience. Geomni and Verisk demonstrated how aerial imagery, telematics, and artificial intelligence can connect with other emerging technologies to help insurance carriers transform from being claims reactive, to becoming customer proactive – greatly improving their customers’ overall claims experience.

Dawn Mortimer was also invited to participate in a Q&A panel discussion that same day on achieving a seamless experience.

Although Dig-In and Connected Claims Summit are two different conferences, and in two very different geographic locations, they were united in their theme of digitally transforming the customer experience and employing machine learning technologies to improve automation.

Be sure to watch our calendar of events to see where Geomni is heading next.

 

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